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From sysadmin to solutions engineer: why I'm spending the next year learning AI in production
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From sysadmin to solutions engineer: why I'm spending the next year learning AI in production
I've been doing IT for over a decade. Started as an intern in 2012 configuring Cisco phones, spent years on helpdesk and deskside roles at places like Michelin and Prisma Health, and for the last five years I've been a sysadmin at a law firm in Greenville, SC. Two-person IT team, just me and the CTO. About 85 users across three offices. Real production environment, real stakes, and somehow a Splunk cert and an Azure Fundamentals badge later, I f…
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