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Freshworks to Acquire FireHydrant, Enhancing AI-Driven IT Operations
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Freshworks to Acquire FireHydrant, Enhancing AI-Driven IT Operations
Freshworks Inc., a prominent player in service software, has announced its acquisition of FireHydrant, a leading provider of AI-powered incident management solutions. This strategic move aims to streamline IT service operations, offering small business owners an opportunity to enhance their operational efficiency and service reliability. In an era where quick recovery from IT disruptions is crucial, the integration of Freshservice’s IT Service M…
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