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Freshworks seizes AI opportunity in service operations
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Freshworks seizes AI opportunity in service operations
Artificial intelligence is transforming information technology service operations, pushing organizations to consolidate their data and take advantage of new AI tools. Freshworks Inc. has capitalized on that shift, expanding its customer base to include mid-sized organizations such as Seagate Technology Holdings PLC and New Balance Athletics Inc. The goal, according to Dennis Woodside (pictured, right), […] The post Three insights you might have …
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