US EditionNova Scotia Power Says Former Customers Also Impacted by Breach, Extends Credit Monitoring
- Nova Scotia Power revealed on June 25, 2025, that a cyberattack exposed personal data of about 280,000 current and former customers in Nova Scotia.
- The breach stemmed from unauthorized access starting around March 19, 2025, and the company identified unusual server activity on April 25, 2025.
- Data stolen included names, addresses, emails, phone numbers, social insurance numbers of 140,000 customers, and driver’s licence numbers, with the utility refusing to pay ransom demands.
- Nova Scotia Power will provide complimentary credit monitoring services for a period of five years to all affected current and former customers, with employee volunteers available to assist individuals in registering for the program in person.
- The breach prompted calls by officials for credit freeze legislation similar to Quebec’s, with Nova Scotia Power permanently deleting social insurance numbers and cooperating with privacy investigations.
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NS Power expands credit monitoring offer after cyberattack
iStock.com/Orhan Turan HALIFAX – Nova Scotia Power says it is offering five years of free credit monitoring to all past and current customers in response to a recent cyberattack. The private utility had initially offered two free years of monitoring, following a March cybersecurity breach that gave thieves access to personal data belonging to 280,000 ratepayers — about half its customers. Nova Scotia Power has said the attackers had asked for a …
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