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Ford leads industry in recalls as study flags long-term quality concerns
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Ford leads industry in recalls as study flags long-term quality concerns
On the Dash: High recall volume may increase service traffic, creating both operational strain and revenue opportunities. Growth in software-based recalls could shift more fixes away from service bays toward OTA and mobile solutions. Ongoing quality concerns may impact customer trust and require stronger communication at the dealership level. Ford recalled more vehicles than any major automaker over the past year, with new analysis projecting s…
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