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New Hanover County Sheriff’s Office Reviewing Flock Camera Data Retention Policy

The company said most privacy changes will be mandatory for law enforcement customers on Jan. 1 after usage data showed over 90% of searches end within a week.

  • On Thursday, Flock Safety announced it is reducing the default data retention period for its automated license plate readers from 30 days to 7 days, effective for all new clients.
  • These policy updates follow reports of law enforcement officers allegedly using cameras for "personal, non-law-enforcement purposes," prompting public outcry and contract cancellations across multiple communities.
  • All law enforcement clients must now adopt Audit Assistance to flag "abnormal activity" for review, and agencies are required to enter official case codes before executing search queries.
  • Company CEO Garrett Langley described the changes as a "new standard for privacy, security, and accountability," while multi-factor authentication became mandatory for all system logins.
  • Max Isaacs, director of technology law and policy at the New York University School of Law's Policing Project, called the adjustments a "welcome change" but questioned why guardrails were not built in from the start.
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WPXI broke the news on Thursday, August 13, 2026.
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