FIFA 'regrets' free World Cup tickets and demands fans pay up
FIFA said the affected buyers have seven days to pay the original price or lose the reserved seats.
- FIFA told around 60 fans on Wednesday they must pay for World Cup tickets accidentally issued at $0 USD, giving affected supporters seven days to complete payment or forfeit their reservations.
- A fault in FIFA's payment-processing system around May 21 bypassed the final charge step during checkout, allowing transactions to confirm at zero cost. The organization described the incident as an isolated technical malfunction, not unauthorized access.
- The impacted bookings were primarily for group-stage matches allocated in Toronto. FIFA stated the tickets were 'allocated at no charge due to a prior payment issue during the checkout process.'
- Authorities in New York, New Jersey, and California are investigating FIFA's pricing transparency and ticketing practices. Fans who fail to pay within the deadline will lose their reservations entirely.
- While the $0 ticket issue affected a small group, it adds to wider questions about FIFA's sales model reliability as the tournament, hosted across three countries, faces widespread complaints about access and affordability.
51 Articles
51 Articles
FIFA cancels mispriced free World Cup tickets after website error
FIFA has cancelled World Cup tickets for about 60 fans who were able to mistakenly purchase them for free due to a website error, and world soccer's governing body is now asking for them to be paid in full.
Dozens of fans received free tickets for the 2026 World Cup. But to this happiness the FIFA quickly pushes a bar.
After the FIFA-Panne follows the payment request with deadline. German fans may also be affected by initially gifted World Cup tickets.
FIFA cancelled tickets for the World Cup that had been issued to some 60 fans who got them by mistake for free due to a bug on their website. Tickets were "allocated free of charge (0 USD) due to a pre-payment problem during the purchase process," FIFA said in a statement on Thursday. " FIFA regrets the error and the inconvenience caused," said the football governing body. "The tickets requested by these fans remain reserved, and those affected …
FIFA cancels World Cup tickets to fans who got them for free
Coral Gables: FIFA has canceled World Cup tickets issued to about 60 fans who mistakenly got them for free because of a website error. The tickets were “allocated at no charge (0 USD) due to a prior payment issue during the checkout process,” FIFA said in a statement Thursday, June 4. “FIFA regrets the error and any inconvenience caused,” soccer’s ruling body said. “The tickets requested by these fans remain reserved, and the affected fans have …
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