Family Dollar reaches $63 million settlement with US FTC, states over customer overcharges
The deal includes $40 million in consumer redress and $20 million in discounts after regulators said the chain repeatedly overcharged shoppers at checkout.
- On Thursday, the Federal Trade Commission and 17 states announced a $63 million settlement with Family Dollar, resolving allegations the retailer persistently overcharged shoppers by charging higher prices at registers than advertised on shelves and mobile apps.
- The FTC and states accused Family Dollar of "betraying the trust" of millions, noting the company continued deceptive pricing despite thousands of failed regulatory inspections and numerous consumer complaints across the nation.
- Under the settlement, Family Dollar will establish a $40 million restitution fund for eligible customers, provide $20 million in store discounts, and pay $3 million directly to the 17 states that participated in the complaint.
- Within 90 days, Family Dollar must implement a pricing accuracy program, train staff to identify discrepancies, and post notices informing customers of their eligibility for settlement benefits.
- This agreement follows years of penalties for similar violations; the FTC continues ongoing litigation against the Dollar General Corporation for comparable deceptive pricing practices.
25 Articles
25 Articles
Ohio part of $63 million settlement between FTC, Family Dollar over alleged deceptive pricing
According to Ohio Attorney General Andy Wilson, the settlement will resolve allegations that Family Dollar had continued to charge more at their registers than the prices displayed on shelves and tags in advertisements.
FTC, SC and 16 other states reach $63M settlement with Family Dollar over pricing allegations
The Federal Trade Commission and 17 states — including South Carolina — have reached a $63 million settlement with Family Dollar stores over allegations that the company routinely overcharged customers at the register more than its shelf and tag prices. “When money is tight, every dollar matters,” Utah Attorney General Derek Brown said in a […]
Family Dollar agrees to repay overcharged shoppers, offer discounts in $63 million settlement
Family Dollar has reached a $63 million settlement with the Federal Trade Commission and 17 states over allegations of deceptive pricing, with millions of dollars going back to eligible customers through repayments and discounts.
Ohio, 16 other states join FTC in $63 million settlement over pricing at Family Dollar - Peak of Ohio
Together with the Federal Trade Commission, Ohio Attorney General Andy Wilson and 16 other state attorneys general have secured a $63 million settlement with Family Dollar to resolve allegations that the company has persisted in charging customers more at their registers than the prices displayed […]
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