Family Dollar reaches $63 million settlement with US FTC, states over customer overcharges
The deal includes $40 million in consumer redress and $20 million in discounts, with annual price checks and employee training required.
- On Thursday, the Federal Trade Commission and 17 states announced a $63 million settlement with Family Dollar, resolving allegations the retailer persistently overcharged shoppers by charging higher prices at registers than advertised on shelves and mobile apps.
- The FTC and states accused Family Dollar of "betraying the trust" of millions, noting the company continued deceptive pricing despite thousands of failed regulatory inspections and numerous consumer complaints across the nation.
- Under the settlement, Family Dollar will establish a $40 million restitution fund for eligible customers, provide $20 million in store discounts, and pay $3 million directly to the 17 states that participated in the complaint.
- Within 90 days, Family Dollar must implement a pricing accuracy program, train staff to identify discrepancies, and post notices informing customers of their eligibility for settlement benefits.
- This agreement follows years of penalties for similar violations; the FTC continues ongoing litigation against the Dollar General Corporation for comparable deceptive pricing practices.
13 Articles
13 Articles
Family Dollar reaches $63 million settlement with US FTC, states over customer overcharges
Family Dollar reached a $63 million settlement with the US Federal Trade Commission and 17 states of allegations that the discount retailer routinely charged shoppers more at the register than it advertised on store shelves, in weekly circulars, and on its website and mobile app.
Family Dollar to pay $63M to settle FTC, state pricing allegations
Family Dollar will pay $63 million to settle allegations from the Federal Trade Commission and 17 states, including Arkansas, that the company routinely charged customers more at the register than the prices displayed on shelves, price tags and advertisements.
Utah joins $246.5 million in settlements with Family Dollar, Acima over alleged deceptive practices
SALT LAKE CITY — Utah consumers could receive refunds, discounts and debt relief following two major multistate settlements totaling $246.5 million with discount retailer Family Dollar and rent-to-own financing company Acima.
FTC, Utah and 16 states strike $63 million settlement with Family Dollar over pricing allegations
The Federal Trade Commission and 17 states — including Utah — have reached a $63 million settlement with Family Dollar stores over allegations that the company routinely overcharged customers at the register more than its shelf and tag prices. “When money is tight, every dollar matters,” Utah Attorney General Derek Brown said in a prepared […]
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