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Exotel Powers India's First fully Agentic AI Voice Call
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Exotel Powers India's First fully Agentic AI Voice Call
Bengaluru – Exotel, India’s leading AI-powered customer engagement platform, unveiled India’s first AI-initiated customer experience (CX) call, marking a major step forward in the evolution of enterprise voice AI. Created through natural-language instructions using Exotel’s Model Context Protocol (MCP) framework, the AI agent was able to place calls, hold conversations, take actions, and update business systems without requiring code, workflows…
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