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Ex-Coinbase Agent Arrested in India Over $400M Breach

  • This week, Coinbase disclosed a breach identified earlier this month that impacted 69,461 affected customers and reported it to the Maine Attorney General's office.
  • Investigators linked the intrusion to a small team of external contractors at overseas customer support centers, as threat actors targeted TaskUs agents in Indore from December 2024, offering bribes up to $2,500 per person.
  • Exposed records included partial Social Security numbers, masked bank account numbers, home addresses, driver’s licenses and passport photos, but no passwords, private keys or seed phrases were compromised.
  • Coinbase refused a $20 million ransom and established a $20 million reward fund, terminated contractors, and offered one year of complimentary identity-theft protection and credit monitoring.
  • Although it affected less than 1% of monthly active users, Coinbase serves over 100 million verified users worldwide and estimates $180 million to $400 million in remediation while opening a new U.S. support hub.
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bankingdive.com broke the news in on Friday, May 16, 2025.
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