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Every major fast-food chain, ranked by real customers—and McDonald's is at the bottom of the list
Eleven chains saw lower scores from 2024 to 2025, while six held steady and six improved, according to the American Customer Satisfaction Index.
Summary by Boston 25 News
6 Articles
6 Articles
+3 Reposted by 3 other sources
Every major fast-food chain, ranked by real customers—and McDonald's is at the bottom of the list
Stacker ranked 23 major fast-food brands, calculated by the American Customer Satisfaction Index.
Every major fast-food chain, ranked by real customers—and McDonald's is at the bottom of the list - Hillsboro Sentry Enterprise
Justin Sullivan // Getty Images Every major fast-food chain, ranked by customer satisfaction Historically, fast-food restaurants have been perceived as a more affordable dining option for Americans, but recently, that hasn't been the case. According to the latest Consumer Price Index report from the Bureau of Labor Statistics released in May 2026, the index for limited-service meals, which includes fast food, rose 3.2% over the last 12 months, n…

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Coverage Details
Total News Sources6
Leaning Left0Leaning Right0Center2Last Updated100% Center
Bias Distribution
- 100% of the sources are Center
100% Center
C 100%
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