Government introduces public services evaluation to ‘identify weaknesses’

How the process will be done - 5 million citizens have the opportunity to rate public services themselves

"With axiologisi.ypes.gov.gr we give the first word to the citizens," says Prime Minister Kyriakos Mitsotakis, in a Facebook post. "Almost 5 million citizens have the opportunity to rate public services themselves, with the aim of a more efficient and friendlier state. And of course, our obligation the next day is not simply to put these data into the public debate, but to use them so that we can really focus our attention on where citizens indi…

The “Citizens’ Evaluation Questionnaire for Public Administration Services”, an innovative service created by the collaboration of the Ministry of Interior and the Ministry of Digital Governance, aiming at the active participation of citizens in improving their daily lives, was presented today by the Minister of Interior, Thodoris Livanios, and the Minister of Digital Governance, Dimitris Papastergiou. Mr. Livanios […]

Government introduces public services evaluation to ‘identify weaknesses’

A new digital evaluation system of public sector services by citizens will help the public sector “become better by identifying its weaknesses,” Prime Minister Kyriakos Mitsotakis said on Tuesday at a meeting to present the process.

Citizens, who are registered in the National Communication Registry, now have the opportunity - optionally and anonymously - to evaluate and express their opinion on a series of public services,... Evaluation of the Public Service by Citizens: The basic elements of the questionnaire and the services it covers - NAFTEMPORIKI