Want to See Europe by Train? New Single-Ticket Rules Make It Simpler for Tourists
The proposal would let passengers book multi-leg trips in one transaction and give them full rights protection for missed connections.
- On Wednesday, the European Commission unveiled sweeping reforms allowing passengers to book multi-leg train journeys across Europe using a single ticket instead of purchasing individual connections separately.
- Passengers have historically faced obstacles when combining different transport services, encountering what the European Commission described as a "high-stakes game of ticket roulette" across fragmented national rail systems.
- Platforms will be required to display offers in a neutral way, replicating the aviation sector's "code sharing" model where different operators' services combine into one transaction on a single ticketing platform.
- Travellers with a single ticket gain full passenger rights protection, including assistance and compensation if a connection is missed, with liability resting on the operator at fault for the service failure.
- Alberto Mazzola, executive director of CER, warned that selling tickets has "very limited benefit" without better infrastructure, as Member States must still speed up implementation of data-sharing rules.
35 Articles
35 Articles
Want to see Europe by train? New single-ticket rules make it simpler for tourists
Planning a trip to Europe? New European Commission mandates ensure seamless rail travel with single tickets and guaranteed compensation for missed connections.
The EU Commission wants to simplify international train journeys in Europe.
Traveling by train in Europe will be much easier in the future. A new ticket system will make it possible to buy one ticket that is valid for an entire journey in Europe.
Those who buy a train trip abroad often need time and nerves. Now everything should become easier and cheaper. Rail operators warn that exactly the opposite is happening – and ultimately aviation will benefit.
Europe should grow together by rail – but bookings and compensation are an obstacle race. The EU proposes rules for joint ticket sales and more rights for rail drivers.
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