AUSTIN, Texas – With summer heat firmly in place across Texas, the Public Utility Commission of Texas (PUCT) is reminding Texans about consumer protections to help keep their
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Consumers who encounter problems in their relationship with energy suppliers or operators can receive support in understanding invoices, checking offers and filing complaints through the Center for Consumer Protection in the Energy Domain, launched by InfoCons. The initiative is addressed to both customers in the electricity market and those who use natural gas. The service provides information on consumers' rights and obligations, as well as gu…