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Enbridge customers say they are being charged for Enercare services they didn’t ask for. The Star contacted both companies to find out what’s going on

Summary by Ground News
David and Maxine Schacker have been loyal Enbridge Gas customers since 1980. They were shocked to open their Enbridge bill last November to find it totalled more than $500, hundreds of dollars more than the usual amount. Upon closer examination, they found that $350 was being charged by Enercare, an energy company headquartered in Markham that offers home heating, cooling and water heating services to homeowners. The Schackers, who live in Toronto, have never signed a contract for EnerCare services.

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The Toronto StarThe Toronto Star
Lean Left

Enbridge customers say they are being charged for Enercare services they didn’t ask for. The Star contacted both companies to find out what’s going on

Enercare refunded two years of charges to one couple, but maintains there was a verbal agreement to enrol in HVAC protection plan.

·Toronto, Canada
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  • 100% of the sources lean Left
100% Left
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The Toronto Star broke the news in Toronto, Canada on Saturday, January 21, 2023.
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