El Pasoans raise concerns over 911 response times

El Pasoans raise concerns over 911 response times

EL PASO, Texas (KVIA) -- For decades, Americans have been taught to call 911 in an emergency. Now, some El Paso residents say when they needed help, the system failed them. One woman said her emergency call was placed on hold. Another man said he waited hours for police who never arrived at the scene of a crash. “If we waited any longer, he wouldn't have been alive. He would have died,” said El Pasoan Eliza Martinez, recalling a recent emergency…