Editorial: With the CRA, we need competence before convenience

Editorial: With the CRA, we need competence before convenience

Read: 3 min If the Canada Revenue Agency weren’t a government monopoly, the organization could well be fighting for its survival.  This past year has seen the agency repeatedly make headlines for poor service standards.  This week, The Globe and Mail reported that taxpayer objections to CRA decisions have risen to about 130,000 claims a year, up from about 70,000 objections six years ago. Taxpayers can file objections when they believe the CRA h…