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DWP signs £100k deal for AI ‘sentiment analysis’ tech tool

Government’s benefits department has renewed an arrangement with a specialist firm that delivers a tech system designed to use artificial intelligence to turn ‘siloed, messy, verbatim’ information into data dashboards The Department for Work and Pensions has signed a new six-figure contract for the provision of “sentiment analysis” technology powered by artificial intelligence. On 1 April, the DWP entered into a two-year contract with specialist…
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PublicTechnology.net broke the news on Monday, May 18, 2026.
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