DMV leaders from neighboring states come together in NC to discuss ways to modernize

DMV leaders from neighboring states come together in NC to discuss ways to modernize

RALEIGH, N.C. (WNCN) — As the North Carolina Division of Motor Vehicles continues to be plagued with long wait times and other challenges, DMV leaders from multiple states came together Thursday to discuss ways to modernize their respective agencies. "Our vision is to be like a bank," NCDMV Commissioner Paul Tine said. "You show up, you might have a 15-minute wait, you have a 15-minute transaction." According to Tine, the average statewide wait…

NC Transportation Summit day 2: DMV Commissioner addresses technological upgrades, staffing

Paul Tine said DMV's broader strategic vision is to create a modern, more streamlined experience for customers.

DMV commissioner keeps foot on gas toward modernizing locations

A discussion involving North Carolina DMV leaders at the NC Transportation Summit was all about improving the customer experience, which is sorely needed throughout the state.