Streaming Service: Disney+ Gives in to Price Increases
3 Articles
3 Articles
Disney+ has been successfully admonished by the consumer center NRW. The streaming service had locked out paying customers. What happened in concrete terms? In the course of the last, drastic price increases for existing customers, Disney+ had to obtain the consent of existing customers for this. Because on one side the streaming service could not just screw the price up to such an extent. We had already reported about the cumbersome procedure a…
Disney has made sure that customers either cancel their contract directly, change tariffs or accept the upcoming price increase. It was crucial that Disney had made the choice, like other streaming services, but the implementation took place a little differently. Instead of letting the user choose later, Disney+ users had to decide immediately. They could not continue to use the service without choosing an option. This means that access to the p…
At the pressure of consumer protectors, the Disney+ streaming service is changing course in the enforcement of price increases. As the consumer center NRW in Düsseldorf announced, the company issued an injunction. Previously, the consumer center had admonished the streaming service.
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