Erie Shores HealthCare’s Emergency Department in Leamington, Ontario, 50 kilometres southeast of Windsor, has reduced the average time until initial physician assessment (PIA) by more than 40 percent – from 7.7 hours to 4.5 hours – thanks to innovative technology from Ontario-based SiMLQ. The digital system leverages simulation, machine learning and queuing theory to assess process performance measures and optimize department operations. Co-foun…
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