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Deliveroo's Italian Arm Placed Under Supervision over Alleged Labour Exploitation

Judicial supervision targets alleged misclassification and exploitation of 20,000 riders across Italy, with pay reportedly up to 90% below the poverty threshold, prosecutors said.

  • On Feb 25, Milan prosecutors placed Deliveroo Italy under judicial supervision and opened an investigation into Andrea Giuseppe Zocchi, the company's sole director.
  • Although registered as self‑employed, investigators argue prosecutors allege 'caporalato' exploited around 20,000 workers in Italy and 3,000 riders in Milan, with 73% paid below the €1,245 poverty threshold and 86.5% under National Collective Bargaining Agreement levels.
  • Prosecutors describe how the app monitored refusals and could lead to penalties, with 54 signed statements and over 50 testimonies from riders working 10–17 hours daily.
  • Under the measure, a judicial administrator was appointed to oversee Deliveroo Italy to regularise workers and monitor compliance while the judicial control order allows the business to continue trading.
  • The action follows a similar probe of Glovo two weeks earlier and is part of a wider three‑year crackdown in Italy, with Deliveroo Limited controlled by DoorDash last year and officers visiting seven partner companies including McDonald's Italia, Burger King Restaurants Italia, and Esselunga SpA.
Insights by Ground AI

19 Articles

Lean Left

The Milan prosecutor accused the food delivery service of having exploited the riders, as he had already done with Glovo

·Italy
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Lean Right

After the Glovo case, the Milan Public Prosecutor's Office lights a beacon on another 20,000 workers

·Milan, Italy
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La Repubblica broke the news in Turin, Italy on Wednesday, February 25, 2026.
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