US EditionZelle is down for some bank customers
- Zelle experienced an outage on May 2, 2025, affecting some customers at various U.S. Banks and credit unions who could not send or receive payments.
- The disruption stemmed from issues involving Fiserv, an independent third-party service provider that supports payment processing for certain financial institutions.
- Users reported transactions marked as 'payment pending,' and outage reports peaked Friday morning around 6 a.m. ET, impacting banks including Bank of America, Truist, and Navy Federal Credit Union.
- At 10:33 a.m., Downdetector recorded 960 reports of service disruptions, with 78% related to payment issues. A Bank of America representative stated that they are collaborating with their vendor to resolve the problem promptly.
- Zelle and its partners worked diligently to resolve the issue promptly, advising affected users to contact their banks during this ongoing inconvenience.
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Total News Sources51
Leaning Left1Leaning Right2Center42Last UpdatedBias Distribution93% Center
Bias Distribution
- 93% of the sources are Center
93% Center
C 93%
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