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Customer Service Trends Show What Customers Really Want (It’s Not Just AI)

Summary by CMSWire.com
Automation is rising, but most consumers still want real human help. Learn what today’s trends reveal about trust, loyalty and the future of support.
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CMSWire.comCMSWire.com

Customer Service Trends Show What Customers Really Want (It’s Not Just AI)

Automation is rising, but most consumers still want real human help. Learn what today’s trends reveal about trust, loyalty and the future of support.

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CMSWire.com broke the news in on Friday, May 23, 2025.
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