Crimson Desert Won't Work on Intel Arc GPUs, Developer Suggests Users Ask for Refunds
Players with Intel Arc GPUs face game launch issues, as Pearl Abyss confirms no support and advises refunds; over 6,600 negative reviews mention this problem on Steam.
- In its official FAQ, Pearl Abyss said Crimson Desert does not support Intel Arc graphics cards and advised buyers to request refunds from the platform where purchased.
- Because Arc users represent a small share of GPU owners, Intel Arc GPUs were absent from the system requirements page and lacked prior confirmation before launch.
- Steam reviewers posted that 'might be the first time I've seen a dev deliberately block a GPU brand,' with a negative comment from an Intel B580 user, and Pearl Abyss' stock fell almost 30%.
- Affected Arc owners face justified frustration as Pearl Abyss apologized for any inconvenience caused to players.
- Observers are asking whether Pearl Abyss will patch Crimson Desert to add Intel Arc support, while GPU performance benchmarks highlighted the current lack of compatibility.
12 Articles
12 Articles
Crimson Desert won't work on Intel Arc GPUs, developer suggests users ask for refunds
Following a slew of mostly average to quite good pre-launch reviews for Crimson Desert, Pearl Abyss' stock price fell almost 30%. It seems many had expected the game to receive Baldur's Gate 3-level praise.Read Entire Article
Intel suggests it was snubbed by Crimson Desert dev after reaching out "many times" about Arc GPUs – company says it provided "early hardware, drivers, and engineering resources" to studio
Intel has shifted the blame for a lack of Arc GPU in Crimson Desert back on developer Pearl Abyss, saying it's reached out to the studio "many times" over the past several years.
Intel Offered Hardware Optimization Help to Crimson Desert Developer for Years, Company Says
The controversy where open-world fantasy game "Crimson Desert" isn't supported on Intel Arc GPUs to the point of the game refusing to even launch on systems with Arc GPUs, drew its first response from Intel. Gamers with Intel Arc graphics cards got a rude shock earlier this week, as the game flat-out refused to start on their systems, with a dialog box simply saying "the graphics device is currently not supported." In its FAQ, "Crimson Desert" d…
On the Day of Launch, Pearl Abyss Reveals Crimson Desert Doesn't Work on Intel ARC GPUs
Having trouble viewing the text? You can always read the original article here: On the Day of Launch, Pearl Abyss Reveals Crimson Desert Doesn’t Work on Intel ARC GPUs In case you didn’t know, Pearl Abyss’ open-world action-RPG Crimson Desert is finally out. For those playing on PC, if you’re using Intel Arc GPU’s, you might want to think twice before picking it up. It seems Crimson Desert isn’t compatible with Intel Arc, but the odd thing here …
Coverage Details
Bias Distribution
- 50% of the sources lean Left, 50% of the sources are Center
Factuality
To view factuality data please Upgrade to Premium




