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Cracker Barrel Suspends Plans to Remodel Restaurants After Logo Blowup

Cracker Barrel halted a $700 million modernization after customer backlash, with only 4 of 660 stores remodeled, and reverted to its classic "Old Timer" logo to preserve its traditional appeal.

  • Cracker Barrel announced it is suspending plans for restaurant remodels due to public backlash after a controversial logo redesign, stating, "you don’t need to worry, it won’t be" remodeled if not already done.
  • The company reverted to its previous logo after enduring criticism and a decline in stock prices, stating, "We heard clearly that the modern remodel design does not reflect what you love about Cracker Barrel."
  • CEO Julie Felss Masino faced criticism for the redesign that led to significant sales drops, but the company has launched a campaign emphasizing its traditional roots.
  • Cracker Barrel aims to rebuild trust with customers by acknowledging that many customers prefer its traditional offerings over modernization.
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CMSWire.com broke the news in on Monday, September 8, 2025.
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