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Ryanair Calls £4,425 Compensation over Couple's Luggage 'Ludicrous'
Edinburgh Sheriff Court awarded £4,425 compensation for a lost suitcase, but Ryanair denies liability and has filed an appeal against the ruling.
- In July 2025, Edinburgh Sheriff Court ordered Ryanair to pay £4,425.37 following the couple's legal claim registered earlier that year.
- Rosie McGrane's short trip to Copenhagen ended with a missing checked suitcase; Ryanair said it had not left Edinburgh Airport and would be forwarded to a friend's address in Denmark, but it never arrived.
- After filing an itemised claim and submitting receipts, Rosie and her husband say Ryanair closed their case on 3 June after they repeatedly emailed and lodged a 2024 complaint.
- Sheriff officers faced service issues at Edinburgh Airport due to subcontractor claims, so the decree was sent to Ryanair head office in Dublin, which lodged a recall with an October 2025 response deadline.
- Rosie said one of the biggest losses was a custom Saltire, and she has received no payment from the court award, highlighting difficulties for ordinary consumers.
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15 Articles
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Couple involved in 2-year legal battle with airline over lost suitcase
"I'm not going to give up - you can't just treat people like this."
·Cherokee County, United States
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Coverage Details
Total News Sources15
Leaning Left2Leaning Right2Center4Last UpdatedBias Distribution50% Center
Bias Distribution
- 50% of the sources are Center
50% Center
L 25%
C 50%
R 25%
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