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‘Countless’ complaints on CRA wait times are spurring a new probe - National

Summary by Ground News
Canada's Auditor General Karen Hogan says the office will look again into wait times and responses at Canada Revenue Agency call centres. A highly critical report by one of her predecessors slammed the wait times on the matter in 2017. Conservative MP Adam Chambers wrote Hogan last month inquiring about the possibility of a follow-up.

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‘Countless’ complaints on CRA wait times are spurring a new probe - National

In response to an inquiry about CRA call centre wait times from a Conservative MP, the auditor general says she will update her 2017 report on the matter.

·Toronto, Canada
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Global News broke the news in Toronto, Canada on Tuesday, December 5, 2023.
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