Could 911 go silent? NYC operators and dispatchers say it is already happening due to working conditions

Could 911 go silent? NYC operators and dispatchers say it is already happening due to working conditions

Public Advocate Jumaane Williams and emergency service operators warned Thursday that 911 callers may soon hear an answering machine if immediate action is not taken. The 911 operators and dispatchers say they are the first line of defense for members of the public experiencing an emergency and the guiding voice for first responders sent to assist those across the five boroughs, but now these workers are facing an emergency of their own. Standin…