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Connected Care: Reid Health Transforms Clinical and IT Collaboration To Serve Its Rural Community
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Connected Care: Reid Health Transforms Clinical and IT Collaboration To Serve Its Rural Community
When Richmond, Ind.-based Reid Health set out to improve its electronic health record (EHR) system, it didn’t approach the transformation as an IT-led project. It started with listening to clinicians and understanding their work firsthand. “Burnout isn’t a soft issue. It’s a systems issue. It shows up in turnover, productivity, patient access, quality and, of course, patient engagement and financial performance,” says CIO Muhammad Siddiqui. “IT’…
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