UK Air Traffic Controller Blames a Millisecond-Software Glitch for Flight Cancellations
- On Friday, the National Air Traffic Services revealed a software defect in its flight data system caused the September 8 outage, grounding more than 2,000 flights and affecting 300,000 passengers across UK airports.
- The flaw occurred when a manual request for an aircraft identification code was paused for a higher-priority task, causing corrupted data 'in the space of a millisecond,' Nats said.
- Stranded passenger Addie Kitson, 26, faced almost £100 in unexpected costs after her flight was diverted to Stockholm, spending 19 hours at the airport.
- Transport Secretary Heidi Alexander described the disruption as 'completely unacceptable,' ordering the Civil Aviation Authority to launch an independent review due within six months.
- Nats CEO Martin Rolfe apologized to affected passengers, stating "it's our job to get people where they want to go, quickly and without delay," as a permanent software fix is safety tested and deployed.
46 Articles
46 Articles
Millisecond software defect, not human error, caused UK flight mayhem
A preliminary report on Friday blamed a millisecond-software defect for the cancellation of over 2,000 flights in and out of the United Kingdom last week. NATS, formerly known as National Air Traffic Services, said on Friday that the glitch on September 8 was behind the mayhem at British airports and beyond, rather than any human failings – as many had speculated at the time. It said a software defect in the National Airspace System, which alloc…
UK air traffic controller blames a millisecond-software glitch for fli
LONDON (AP) — A preliminary report Friday blamed a millisecond-software defect for the cancellation of over 2,000 flights in and out of the United Kingdom last week. NATS, formerly known as National Air Traffic Services, said Friday
UK air traffic controller blames a millisecond-software glitch for flight cancellations – WTOP News
LONDON (AP) — A preliminary report Friday blamed a millisecond-software defect for the cancellation of over 2,000 flights in and out of the United Kingdom last week. NATS, formerly known as National Air Traffic Services, said Friday that the glitch on Sept. 8 was behind the mayhem at British airports and beyond, rather than any...
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