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Complaining Customers, Broken Frames and Broken Promises: Things Are Going Wrong at Cowboy

Summary by De Tijd
Customers who have been waiting for more than nine months for the delivery of their new bike, cancellations anxiously awaiting their refunds, angry dealers, long waiting times for spare parts and a lack of annual figures for 2024: it's a crisis at the Brussels e-bike brand Cowboy.
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De TijdDe Tijd

Complaining Customers, Broken Frames and Broken Promises: Things Are Going Wrong at Cowboy

Customers who have been waiting for more than nine months for the delivery of their new bike, cancellations anxiously awaiting their refunds, angry dealers, long waiting times for spare parts and a lack of annual figures for 2024: it's a crisis at the Brussels e-bike brand Cowboy.

·Belgium
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De Tijd broke the news in Belgium on Friday, August 1, 2025.
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