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Commuter anger after ScotRail app crashes again

Summary by Ground News

The ScotRail app was down for more than an hour during rush hour. Commuters reported lengthy queues at some of the country's busiest stations. RMT union said the outage highlighted the importance of station staffing. ScotRail later apologised to customers, many of whom expressed anger on social media.

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Commuter anger after ScotRail app crashes again

The RMT union says the problems highlight the need for train stations to be fully staffed.

1 year ago·United Kingdom

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BBC News broke the news in United Kingdom 1 year ago on Tuesday, November 28, 2023.

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