Australian Lender Cba to Cut 45 Jobs in Ai Shift, Draws Union ...

CBA sacks 90 workers and replaces them with AI

Commonwealth Bank has been slammed for axing frontline jobs to be replace them with AI and offshore services.

CBA cuts jobs amid AI chatbot rollout

The Commonwealth Bank of Australia (CBA) has announced the termination of 45 positions within its call centres following the introduction of an AI chatbot designed to handle customer inquiries. The bank has communicated to the impacted employees that consultations are ongoing regarding the job cuts, according to Australian Broadcasting Corporation (ABC). CBA announced it is investing more than A$2bn ($1.30bn) in its operations, including frontli…

Commonwealth Bank replaces workers with AI, faces backlash

Commonwealth Bank faces backlash for replacing Aussie workers with AI and offshore staff after cutting 90 frontline jobs [This post contains video, click to play] In Short: – Commonwealth Bank faces backlash for cutting 90 jobs, citing AI and offshore labour. – The FSU demands retraining for affected workers instead of job replacements. Commonwealth Bank has faced criticism for eliminating 90 frontline jobs, citing the integration of AI and offs…