US EditionPassengers Spot Cockroaches Onboard AI’s San Francisco-Mumbai Flight; Airline to Probe Incident
MUMBAI, INDIA, AUG 4 – Air India acknowledged cockroach sightings on flight AI180 and launched a probe after relocating passengers and conducting a deep cleaning during the Kolkata stopover, the airline said.
- On Monday, passengers on Air India flight AI180 from San Francisco to Mumbai via Kolkata reported spotting cockroaches mid-air, prompting an apology and probe.
- Ground operations vulnerabilities emerged amid findings of safety violations and audit breaches, with a DGCA audit and routine July review flagging seven Level I breaches needing resolution by July 30.
- Two passengers were moved to different seats as ground crew conducted a deep cleaning during the Kolkata fuel stop, and the aircraft departed on time for Mumbai.
- As scrutiny intensifies, the carrier pledged a comprehensive probe and preventive measures, amid criticism of its operational challenges and service issues.
- Later this month, Air India must resolve 44 non-compliances by August 23, following a maintenance task that caused flight AI349 cancellation on August 3.
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Cockroaches found on Air India flight from San Francisco
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Passengers spot cockroaches onboard AI’s San Francisco-Mumbai flight; airline to probe incident
Air India passengers reported small cockroaches on flight AI180 from San Francisco to Mumbai. The airline conducted deep cleaning in Kolkata and is investigating the incident to prevent future occurrences. Apologies were issued for the inconvenience caused.
Cockroaches spotted on Air India flight AI180 from San Francisco to Mumbai
According to Air India, two passengers noticed small cockroaches in the cabin. Following this, the cabin crew quickly moved both passengers to alternate seats within the same class for the rest of the journey.
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