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Major supermarket suspends meal deals after being hit by cyber attack - Liverpool Echo

  • Marks & Spencer and the Co-operative Group are experiencing ongoing disruptions from a cyber attack affecting UK stores and operations in early May 2025.
  • The attack, believed to use ransomware and linked to a gang of teenage hackers, has forced M&S to suspend online orders and disable stock systems, while Co-op faces delivery delays and empty shelves.
  • M&S has halted many meal deal promotions and posted notices in some stores, while Co-op has temporarily experienced payment disruptions, including some stores accepting cash only and limited product availability.
  • Experts estimate M&S could be losing up to £25 million weekly in online clothing sales and £15 million for every 10% of unsold food stock, while Co-op confirmed hackers accessed limited member data including names and contact details.
  • Both retailers continue recovery efforts with system shutdowns to limit damage, highlighting broader UK cybersecurity challenges amid warnings of rising 'ransomware as a service' attacks.
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Retail Gazette broke the news in on Tuesday, May 6, 2025.
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