Clinics focus on client retention, communication amidst cost pressures

Clinics focus on client retention, communication amidst cost pressures

Consumers are in a gloomy mood. Eighty-three percent of Americans rate the economy as poor or only fair, according to a May 2026 Gallup poll,1 as they feel the pinch of a 4.2 percent inflation rate over the past year,2 and that pessimism about the economy is affecting pet care spending. Over the past four years, veterinary clinic visits have declined slowly, but consistently.3 Vet visits dropped 3.5 percent in 2022, 1.4 percent in 2023, 2.6 perc…