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Citizens Advice column: Online fashion scams – how to spot and avoid them!

Summary by dewsburyreporter.co.uk
I bought a jacket online and when it arrived it looked nothing like the images shown. The company said if I want a refund I must pay to ship it to an address in China, but the website claimed the brand was UK-based. Is this a scam and how do I avoid it in future?

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dewsburyreporter.co.ukdewsburyreporter.co.uk
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Citizens Advice column: Online fashion scams – how to spot and avoid them!

I bought a jacket online and when it arrived it looked nothing like the images shown. The company said if I want a refund I must pay to ship it to an address in China, but the website claimed the brand was UK-based. Is this a scam and how do I avoid it in future?

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dewsburyreporter.co.uk broke the news on Tuesday, April 28, 2026.
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