Chicago to launch new 911 dispatch system despite concerns about performance
Officials say the $75 million system will handle 10,000 emergency calls a day after more than six years of planning and testing.
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6 Articles
OEMC begins rollout of new 911 dispatch system despite concerns from City Council members
<p>The city of Chicago began rolling out a new 911 dispatch system Tuesday that officials say will help improve emergency response times.</p><p>The new computer-aided dispatch system went live, despite pushback from aldermen who urged Mayor Brandon Johnson’s office to slow the implementation until they received assurances that the system was ready.</p><p>In a letter sent to the mayor last week, 14 aldermen expressed concerns and requested additi…
Chicago launches new computer-aided 911 dispatch system on Tuesday
The Chicago Office of Emergency Management and Communications on Tuesday was to launch a major software update to the city's 911 dispatch system, but some called to slow the process down.
Planned full rollout of new Chicago 911 dispatch program plagued by doubts
Top management at the Chicago Office of Emergency Management and Communications has notified first responder dispatchers that the rollout of new 911 technology is being “postponed.” That is the word used by an assistant OEMC director in an internal memo to employees. The dispatch equipment and new procedures were supposed to go hot on Tuesday. But now, there is no new launch date. Dispatchers in Chicago are no longer fearing what some described …
Chicago OEMC to Launch CentralSquare Technologies 911 Dispatch System
NewsFinale NewsFinale Journal CHICAGO (WLS) — Chicago’s Office of Emergency Management and Communications is set to begin a phased launch Tuesday of a new 911 center system, starting the city’s shift away from dispatch technology that has been in use for roughly three decades. The city signed a six-year contract with CentralSquare Technologies and began training employees to […]
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