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Chicago Heights Crematory Accused of Mishandling Remains Is Being Shut Down

  • Illinois State Comptroller Susana Mendoza permanently revoked Heights Crematory's license in March 2025 after a state investigation revealed mishandling of human remains at the Chicago Heights facility.
  • The investigation began in February 2025 following a complaint from the Illinois Funeral Directors Association about bodies stored improperly in broken refrigerated trailers and stacked in unauthorized containers.
  • State officials found an undisclosed trailer containing 19 bodies from Indiana and confirmed continuing acceptance of bodies by the crematory after a promise to stop, while families experienced cremation delays and lawsuits escalated.
  • Mendoza announced that as a result of the directive, Heights and its proprietors are permanently prohibited from running a crematorium anywhere in Illinois, and approximately 30 lawsuits have been initiated concerning the alleged mishandling of remains.
  • The closure led to state support in managing approximately 100 bodies still in storage, ongoing oversight of cremation procedures, and encouragement for individuals to notify authorities if they have any issues regarding funeral service providers to ensure dignified treatment of the deceased.
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WFLD broke the news in Chicago, United States on Thursday, June 19, 2025.
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