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Cass Family Clinic streamlines patient communication with central call handling
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Cass Family Clinic streamlines patient communication with central call handling
Cass Family Clinic has announced the launch of its new Integration Station to improve its customer service experience for patients. The Integration Station, located in a former Cass County probation office on M-62 near Cass Family Clinic’s Cassopolis clinic, operates from 7:45 a.m. to 5 p.m. Monday through Friday. “Previously, Cass Family Clinic’s health centers each received their own incoming patient calls,” said Cass Family Clinic Director of…
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