Skip to main content
See every side of every news story
Published loading...Updated

Buc-Ee's Earns "F" Rating From Better Business Bureau

Buc-ee's received 88 complaints since 2019 for poor customer service and unresolved disputes, leading the Better Business Bureau to assign failing grades to 33 locations.

  • On March 11, 2026, the Better Business Bureau announced 33 Buc-ee's locations received an 'F' rating, citing 88 unresolved complaints.
  • According to the BBB, Buc-ee's told the BBB it will not respond to complaints and does not list assistance phone numbers, despite complaints dating back to March 2019 through 2025.
  • Filed complaints include a $89 charge for $17 of items and consumers who paid for gas that did not dispense, with the most recent complaint filed in February.
  • The BBB advised consumers to review business profiles; media outlets called Buc-ee's and left messages, but had not heard back at the time of reporting.
  • Expansion plans show Buc-ee's, which has nearly three dozen locations, is opening four new stores in Florida from 2027 through 2028.
Insights by Ground AI

16 Articles

Fox 19 NowFox 19 Now
+4 Reposted by 4 other sources
Center

33 Buc-ee’s locations receive ‘F’ rating from Better Business Bureau

Nearly three dozen Buc-ee's locations have received an "F" rating from the Better Business Bureau.

Read Full Article
Think freely.Subscribe and get full access to Ground NewsSubscriptions start at $9.99/yearSubscribe

Bias Distribution

  • 93% of the sources are Center
93% Center

Factuality Info Icon

To view factuality data please Upgrade to Premium

Ownership

Info Icon

To view ownership data please Upgrade to Vantage

WFAA 8abc broke the news in Dallas, United States on Wednesday, March 11, 2026.
Too Big Arrow Icon
Sources are mostly out of (0)

Similar News Topics

News
Feed Dots Icon
For You
Search Icon
Search
Blindspot LogoBlindspotLocal