BT Business Partners with Accenture to Deploy New UK AI Capabilities

BT Business launches AIOps offensive with Accenture

Telco fires starting gun on ‘multi-year’ programme with longstanding IT partner, seeking to overhaul business processes and develop new AI-powered enterprise products. Pair aiming to build on BT’s prior work in AIOps to deliver improved resilience and new capabilities, both internally and externally…

Eurobites: BT Business puts Accenture on AI

Also in today's EMEA regional roundup: AI could make you thick; new fiber route in the Nordics; PoP goes Istanbul and Genoa.

BT Business, Accenture team to accelerate AI

BT Business struck a multi-year deal with Accenture to bolster AI capabilities across its managed services business, as the UK operator sharpens its focus on automation, cybersecurity and enterprise services. Under the deal, Accenture will work alongside BT Group’s B2B division to deploy enhanced AI-powered operations capabilities, building on the operator’s existing use of ServiceNow as its core service management platform. BT said the initiati…

BT Business Partners with Accenture to Deploy New UK AI Capabilities

Communications and broadband provider BT Business has today announced a new multi-year partnership with Accenture, which will see them deploy new service management orientated AI capabilities to harness network intelligence, customer data and insight platforms to improve its support for businesses and the public sector. The deal, which also builds on BT’s existing partnership with ServiceNow (core service management platform), will see the UK te…