BT Sales Slip After Shedding Broadband Customers

BT broadband customer losses slow as competition eases

The group revealed it shed 210,000 broadband customers in the last three months of 2025, which was less than feared in the market.

BT sales slip after shedding broadband customers

Pre-tax profits fell to £183 million for the quarter after being hit by losses linked to its sports joint venture.

BT CEO bullish in face of altnet challenge, Openreach line losses

Q3 FY25–26: Allison Kirkby says BT is biting back amid a fibreco incursion as Openreach passed 21 million premises and tops 38% penetration, but line losses continue to drag and seem to be tempered, not overcome…

BT Results – Openreach Lose 210k UK Broadband Lines as FTTP Cover Hits 21.4M

Telecoms giant BT Group just published a short trading update to the end December 2025 (Q3 FY26), which reveals that Openreach lost a total of 210,000 broadband lines to rivals over the past quarter (down from 242k in Sept 2025). But their “full fibre” (FTTP) coverage grew to 21.4 million premises (up from 20.3m) and take-up increased to 38% (up from 37.66%). Source: BT Results – Openreach Lose 210k UK Broadband Lines as FTTP Cover Hits 21.4M

BT Results - Openreach Lose 210k UK Broadband Lines as FTTP Cover Hits 21.4M

Telecoms giant BT Group just published a short trading update to the end December 2025 (Q3 FY26), which reveals that Openreach lost a total of 210,000 broadband lines to rivals over the past quarter (down from 242k in Sept 2025). But their “full fibre” (FTTP) coverage grew to 21.4 million premises (up from 20.3m) and take-up increased to 38% (up from 37.66%). Firstly, our usual reminder that the BT Group now only publishes a short trading update…