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Blue Jays say Game 7 'ticket management issues' from Amazon outage being resolved
The Blue Jays increased box office staff and advised fans to use mobile wallets as Ticketmaster issues linked to an Amazon Web Services outage disrupted ticket access.
- On Oct. 20, 2025, the Toronto Blue Jays advised ticket holders to Monday night's Game 7 at Rogers Centre to expect ongoing ticket management issues as the winner advances to face the Los Angeles Dodgers.
- Ticketmaster said the problems stemmed from technical difficulties related to Monday's major outage at Amazon Web Services, a cloud computing platform companies use to operate websites and services.
- The Blue Jays said on social media they are working with both groups to resolve the issue and plan to share an update soon as technical problems are being resolved.
- If problems persist, staff will assist at the gates and box offices, with additional Blue Jays staff supporting ticket management and verifying tickets at the main and event box offices; other teams noted physical ticket printing if necessary.
- Other Canadian teams reported problems and a Montreal Canadiens spokesperson said around 30 per cent of ticket holders had not saved mobile tickets, while Rogers and Ticketmaster did not respond to comment.
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Blue Jays announce ticket software issues resolved ahead of must-win Game 7
The Toronto Blue Jays have announced that a ticket management issue, caused by an Amazon cloud service outage, has been resolved ahead of Game 7 of the American League Division Championship Series on Monday. .
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Blue Jays say Game 7 'ticket management issues' from Amazon outage being resolved
Coverage Details
Total News Sources30
Leaning Left20Leaning Right0Center2Last UpdatedBias Distribution91% Left
Bias Distribution
- 91% of the sources lean Left
91% Left
L 91%
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