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Bloomreach AI Shopping Assistant Sees 113% Surge in Shopper Engagement on Black Friday

Summary by RetailToday
Bloomreach, the agentic platform for personalization, today announced data and insights from the Black Friday Cyber Monday peak holiday shopping period. With notable spikes in daily messages sent to its AI shopping assistant on Black Friday and Cyber Monday, Bloomeach saw the power of conversation and on-demand guidance available when customers need it most. For another consecutive year, the company also noted an increase in emails sent from its…
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bloomreach.com broke the news in on Thursday, December 4, 2025.
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