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What BFCM Teaches Us About QR Codes and the Future of Shopper Engagement

During Black Friday and Cyber Monday, 74% of Southeast Asian shoppers scan QR Codes for deals and personalized experiences that enhance trust and loyalty, reports Uniqode.

  • During BFCM, Uniqode, an Indonesian unicorn, positioned QR Codes as essential shopping infrastructure across Southeast Asia, driving broader adoption under Black Friday and Cyber Monday pressure.
  • Black Friday pressure acts as a high-stakes test that strips politeness bias and forces shoppers to abandon ineffective QR tools during Black Friday and Cyber Monday.
  • When consumers scan, 56% seek promotional offers, 42% want product details, and 19% look for reviews, according to the BFCM QR Code Marketing Report.
  • Marketers can use scans to build loyalty, as the report shows QR Code interactions create an engagement loop converting first-time scanners, while 68% of consumers are open to scanning more.
  • This year, technical failures undermined trust as 35% faced unscannable codes, 27% slow load times, and 26% broken links, so retail brands and marketers must prioritize HTTPS and fast-loading pages.
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What BFCM teaches us about QR Codes and the future of shopper engagement

Uniqode reports that 74% of shoppers prefer QR Codes offering real value, signaling their role as essential tools for retail engagement.

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CNBC broke the news in United States on Thursday, November 6, 2025.
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