Parloa Raises $120M Series C to Reinvent Customer Service with Agentic AI
- Parloa, a Germany-based AI company, raised $120 million in a Series C round on May 7, 2025, to expand its customer service platform.
- Established in 2018, Parloa specializes in developing Agentic AI technology to revolutionize enterprise customer service through its AI Agent Management Platform.
- The platform enables businesses to design AI agents that hold natural conversations, integrate with existing systems, and support multilingual customer interactions.
- The latest funding round for Parloa, which brought the company's valuation to $1 billion, was spearheaded by Durable Capital Partners along with Altimeter and General Catalyst; CEO Malte Kosub noted that the investment will help speed up the growth of their platform.
- Parloa plans to scale operations across North America and Europe, recruit global talent, and aims to deepen customer loyalty and create personalized experiences through AI agents.
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German agentic AI company Parloa raises $120m in Series C round
Parloa, a Germany-based company that specialises in Agentic AI for customer experience, has raised $120m in Series C funding to expand its Agentic AI customer service platform. Led by Durable Capital Partners, Altimeter Capital and General Catalyst, this round elevated the company’s valuation to $1bn. It involved participation from RPT Capital, EQT Ventures, Senovo and Mosaic Ventures. Durable Capital Partners managing partner and chief investme…
Parloa raises $120M Series C, becomes first German AI unicorn in 2025
Parloa, an innovator in Agentic AI for customer experience, has announced it has secured $120 million in Series C funding, bringing the company’s valuation to $1 billion. Durable Capital Partners, Altimeter Capital, and General Catalyst are leading this round with participation from EQT Ventures, RPT Capital, Senovo, and Mosaic Ventures.
Parloa raises $120M at $1B valuation to expand enterprise AI agent platform - SiliconANGLE
Agentic artificial intelligence for customer experience startup Parloa GmbH announced today that it has raised $120 million in new funding on a $1 billion valuation to accelerate its expansion across North America and Europe, enhance its Agent Management Platform and hire international talent. Founded in 2018, Parloa offers the AI Agent Management Platform, a platform […] The post Parloa raises $120M at $1B valuation to expand enterprise AI agen…
Germany- and US-based Parloa, which uses AI to automate customer service and call center operations, raised $120M at a $1B valuation, after raising $66M in 2024
Katie Roof / Bloomberg: Germany- and US-based Parloa, which uses AI to automate customer service and call center operations, raised $120M at a $1B valuation, after raising $66M in 2024 — Parloa GmbH, a startup building an artificial intelligence platform for customer service, has raised $120 million from investors …
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