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Bank to cut workforce after outsourcing deal

The bank said the deals will cut costs by $65 million a year and may affect staff in technology and business operations.

  • On Thursday, Bendigo and Adelaide Bank announced job cuts linked to new strategic partnerships with Infosys and Genpact, expecting to deliver savings of at least $65 million annually from the 2028 financial year.
  • Bendigo aims to overhaul its technology stack to gain access to global software engineering and AI talent, with partnerships estimated to cost between $85 million and $95 million in the next financial year.
  • The Financial Services Union criticized the move as a "dramatic and dangerous escalation" of job losses, while CEO Richard Fennell said the bank is committed to leading changes with "compassion, care and respect."
  • This announcement aligns with a broader trend across Australia's banking sector, where Westpac, NAB, and Commonwealth Bank have announced similar workforce reductions over the past year amid AI investment expansion.
  • Software companies like Atlassian and WiseTech Global also reduced staff in 2026, citing AI's influence on role requirements, signaling broader labour market disruption as businesses scale AI adoption.
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Australian Financial Review broke the news in Sydney, Australia on Wednesday, April 8, 2026.
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